Can not launch the app

I get an error when I go in to add a new entry. It says "sorry you do not have access to this page". I am an administer and have been using the product for 2 years. Help

Id #1848 | Release: None | Updated: Apr 11 at 10:13 PM by llheath | Created: Apr 11 at 10:13 PM by llheath

cancel this

cancel this ticket thank you

Id #1846 | Release: None | Updated: Mar 23 at 5:07 PM by ljoy | Created: Mar 23 at 3:50 PM by ljoy

Error while saving Carousel Config

whenever i try to change any value in the layout config i get the attached error, your help will be highly appreciated.

Id #1845 | Release: None | Updated: Mar 22 at 3:30 PM by Allam | Created: Mar 22 at 3:30 PM by Allam

This content cannot be displayed in a frame

Hi, I am not sure what went wrong in this web part. Since morning onwards, my client has been facing "This Content cannot be displayed in a frame" across all site collection in SharePoint online. I...

Id #1838 | Release: None | Updated: Feb 15 at 4:22 PM by lalithakiran | Created: Feb 14 at 2:52 PM by lalithakiran

The System Account cannot perform this action

Hi team, i try to install the webpart following the instructions: To install the app on a SharePoint OnPremise platform, you must follow these steps on a farm server: Un-zip the content of the dow...

Id #1837 | Release: None | Updated: Jan 11 at 10:36 PM by dvssd | Created: Jan 11 at 10:36 PM by dvssd

Layout settings: I cant save configuration

When I go to layout settings and change the colors and size of the windows, then I save the settings show this error message: "Request failed: Access denied. You do not have permission to perform t...

Id #1836 | Release: None | Updated: Dec 27, 2016 at 1:06 PM by Andacho | Created: Dec 27, 2016 at 1:06 PM by Andacho

Enabled publication date entries appear visible even if the publication date is set for a future time frame.

Enabled publication date entries appear visible even if the publication date is set for a future time frame. This is a great tool and I needed to confirm if the tool is working as designed or dete...

Id #1832 | Release: None | Updated: Oct 27, 2016 at 3:43 PM by tnicholas | Created: Oct 27, 2016 at 3:43 PM by tnicholas

Alt Tags and Section 508

I was curious if there was a way to add ALT tags to the images, and if the add-in meets section 508 compliance.

Id #1830 | Release: None | Updated: Oct 13, 2016 at 9:01 PM by apechler | Created: Oct 13, 2016 at 9:01 PM by apechler

Missing cs-cz language code

Hi, I cannot publish news items as a web part, as my web page requires cs-cz code specification. Would it be possible to add it to the list of language codes?

Id #1829 | Release: None | Updated: Oct 4, 2016 at 8:33 AM by Ditski | Created: Oct 4, 2016 at 8:33 AM by Ditski

clicking on "Manage Carousel Pics" will show "Http 500 error"

It was working good for long time and there weren't any issue on SharePoint online. But today once we click on pics, we will get an error as attached. Is anyone know a fix for that please? That sho...

Id #1822 | Release: None | Updated: Sep 16, 2016 at 10:16 PM by roberts2727 | Created: Sep 5, 2016 at 4:30 AM by ehsanhakimi